At 99ef, we take the privacy of every Pakistani player seriously. This policy explains exactly what personal information we collect when you use our platform, why we collect it, how it is stored, and the rights you have over your own data. We believe in being completely straightforward about this — no confusing legal jargon.
A quick summary of the key privacy principles that guide how 99ef handles your personal information every single day.
All personal data stored on our servers is protected with industry-standard encryption. Your financial details, account credentials, and transaction records are never stored in plain text.
99ef does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the 99ef ecosystem — full stop.
We only collect information that is genuinely needed to run your account, process your PKR transactions, and keep the platform secure. Nothing beyond what is reasonably necessary.
You have the right to access, correct, or request deletion of your personal data at any time. Our support team handles all data-related requests within a reasonable timeframe.
Deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers, and cards are processed through secure, encrypted payment gateways. We never store full payment credentials on our servers.
We use cookies to keep the platform running smoothly and to understand how users interact with 99ef. You can manage your cookie preferences through your browser settings at any time.
This Privacy Policy applies to all users of the 99ef platform, accessible at 99ef.win. When we say "99ef", "we", "our", or "us" in this document, we are referring to the team and systems that operate the 99ef gaming and betting platform.
We are committed to handling the personal information of our users — particularly Pakistani players who trust us with their data every time they log in, deposit funds, or place a bet — with honesty and care. This policy explains our approach clearly so you always know where you stand.
By creating an account on 99ef or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If anything here is unclear, please reach out to our support team before proceeding.
The type of personal data we collect depends on how you use 99ef. Below is a clear breakdown of the main categories of information we may hold about you:
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC details (when verification is required) | Account registration and age verification |
| Contact Data | Email address, mobile phone number | Account communications and security alerts |
| Financial Data | Payment method type, transaction IDs, deposit and withdrawal history in PKR | Processing payments and fraud prevention |
| Account Activity | Login history, bets placed, games played, bonus usage | Account management and responsible gaming monitoring |
| Technical Data | IP address, device type, browser, operating system | Platform security and performance optimisation |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Platform functionality and usage analytics |
Most of the data we hold about you is provided directly by you during registration or while using the platform. There are a few different ways this collection happens:
Every piece of data we collect is used for a specific, legitimate purpose. We do not collect data out of habit or for vague future use. Here is how your information is actually put to work on the 99ef platform:
When you make a deposit or request a withdrawal on 99ef, your transaction is handled through secure third-party payment processors. We support JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and mobile wallets — all processed in PKR.
We do not store your full card numbers, mobile wallet PINs, or bank account credentials on our servers. Payment processors handle the sensitive parts of each transaction using their own security infrastructure. What we retain is limited to transaction reference numbers, amounts, dates, and the payment method type — enough to maintain your account history and resolve any disputes.
99ef does not sell or rent your personal data to third parties. We do not share your information for external marketing purposes. However, there are limited circumstances where we may share data with trusted parties:
In all cases where data is shared with third parties, we ensure that appropriate data protection agreements are in place and that your information is handled responsibly.
All data collected by 99ef is stored on secure servers protected by industry-standard security measures. This includes 256-bit SSL encryption for data in transit, encrypted storage for sensitive data at rest, and strict access controls that limit who within our team can access personal account information.
We conduct regular security reviews to identify and address potential vulnerabilities. However, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong password, not sharing your login credentials, and contacting support immediately if you notice any suspicious activity on your account.
We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with our operational and legal obligations. Specifically:
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you.
As a user of 99ef, you have the following rights regarding your personal data. You can exercise any of these by contacting our support team:
99ef is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. All users are required to confirm their age during registration, and accounts may be subject to identity verification to enforce this requirement.
If we become aware that personal data has been collected from a person under 18, that account will be immediately suspended and the data deleted in accordance with our data retention procedures. We encourage parents and guardians to monitor device usage and to contact us if they believe a minor has registered on the platform.
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or the way we operate the 99ef platform. When we make significant changes, we will update the "Last updated" date at the top of this page and may notify registered users by email or through an in-platform notification.
Continuing to use 99ef after a policy update means you accept the revised terms. We recommend checking this page periodically so you are always aware of how your data is being handled.
If you have any questions, concerns, or requests related to your privacy or the data we hold about you, please get in touch with the 99ef support team. We take all privacy-related queries seriously and will respond as quickly as possible.
When contacting us about a data request, please include your registered email address and a brief description of your query. This helps us locate your account and handle your request without unnecessary delays.